If you lose your security info and you don't have a backup contact method available, you can permanently lose your account.įind out more about the Microsoft Authenticator app. I recently had a major issue where a client was seeing constant password prompts when multi-factor authentication (MFA) was enabled for access to Office 365. ![]() Note: Before you turn on two-step verification, make sure you've associated at least three unique security contact email addresses or phone numbers with your account for backup purposes. Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. Enable the Enable 2-Factor Authentication (MFA) option. Click on Multi-factor authentication tab option (in new admin center). Turn two-step verification on or off Go to the Security basics page and sign in with your Microsoft account. ![]() Go to Policies > App Authentication Policy Click on Edit against the application you have configured. Using Azure Multi-Factor Authentication Log in to the Office 365 admin portal and navigate to Users and then Active users. Under the Two-step verification section, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. To enable 2FA for Users of Office 365 application. To enable multi-factor authentication for your admin accounts, there are two options that you can use Azure Multi-factor Authentication (Azure MFA), and Azure AD conditional access. Go to Security settings and sign in with your Microsoft account. Consider using conditional access policies and Azure AD Identity Protection, which allows for triggering two-step verification based on risk detections, as well as pass-through authentication and single-sign-on (SSO). If you've turned off two-step verification, you'll get and resend security codes periodically, along with any time there's a risk to your account security. If you don't want to use email, a phone call, or text, you can use the Microsoft Authenticator app to help strengthen your account security and to sign-in without passwords. ![]() ![]() Every time you sign in to an untrusted device while you have two-step verification turned on, you'll get a security code in email or on your phone, making sure you’re you.
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